We offer a comprehensive service

 

We provide OEM and ODM customization services for our clients

Free pre-sales consultation

If you have any questions about the details, prices, etc. of our relay products, please feel free to ask us in your convenient way, and we will patiently answer them for you!

Product Customisation Services

In addition to the regular products that we already produce,we also accept customised services to make products according to your requirements.

Free Sample Service

In order to let you know more about our products and whether they meet your expectations,we will send you samples.

Multi-channel logistics services

No matter where your company is located,we can deliver,we have a variety of logistics options for you to choose from,flexible delivery

After-sales technical support

When you first received the product, there were technical issues with the product. We will arrange dedicated technicians to contact you for installation, debugging, and other technical support.

After-sales warranty service

All of our products come with warranty service, and relays and accessories have one-year and two-year warranty periods. We will do our best to solve any problems for you!

Efficiency of Fast Delivery

We have large production workshops with strong productivity, which can complete rapid production

Product technology improvement

We will continuously innovate and optimize our products, improve performance, and reduce costs. Provide users with a better product experience

Leading relay supplier and manufacturer

With high-quality production capacity and strong comprehensive strength, it has been selected as one of the top ten relay suppliers in China

 

Be used in a wide range of industries.

 

1

Automotive engine protection

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Power system protection

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Automotive parts switch connection

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Use of household appliances and machinery

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Communication base station

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Automated production workshop

 

CheckOut Our Work Process

 

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01

Send Consultation

Send us product inquiries or demand solutions to better understand you

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02

Order a Project

Determine the project and draft the contract. We have been working in the field of relays for over 24 years, providing customers with relay solutions

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03

Production & Shipping

Producing or checking existing products according to your customised order and dispatching the products

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04

Customer confirmation

The customer confirms the product and makes the final payment. And establish a deep cooperative relationship

Specific commitment terms
 

It is a guarantee of the rights and interests of customers

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After sales support

  • Customers can participate in on-site inspection of the performance and quality of the manufacturing process, raw materials, and components, and participate in product factory testing for delivery acceptance.

 

  • Ensure the provision of necessary spare parts during the product warranty period and service life.

 

  • Ensure that experienced engineering and technical personnel are selected according to the time requirements of the demand side to assist in completing the entire installation and commissioning work until the equipment operates normally.

 

  • Technical guidance for equipment maintenance.

Product Quality Assurance Commitment

  • Ensure that the quality management of the provided equipment is fully implemented in accordance with the IS09001 standard, and that the quality management mode is certified and effective.

 

  • Ensure responsibility for the quality of purchased accessories and equipment. Strict factory quality inspection shall be conducted during procurement, and relevant materials such as product quality certificates, user manuals, inspection reports, etc. shall be provided.

 

  • Ensure that the equipment provided is brand new, unused, manufactured with first-class technology and the best materials, technologically advanced, mature and reliable, and meets the quality, specifications and performance requirements specified in the bidding documents and technical agreements in all aspects. Ensure that the equipment provided has been correctly installed, operated and maintained during its service life, and has satisfactory and reliable performance.

 

  • Ensure that the quality, specifications, performance, quantity, and quality of the equipment are thoroughly and comprehensively inspected before delivery, and provide a certificate of conformity and inspection report proving that the equipment complies with the contract.

 

  • Ensure responsibility for any defects or malfunctions caused by design, process, or material defects in the equipment, and acknowledge the penalties imposed by the contract and quality laws for quality accidents caused by the aforementioned reasons.
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Product Service Commitment

  • Our company welcomes relevant personnel from your side to come to the site at any time to inspect the performance and quality of the product manufacturing process, raw materials, and components, and participate in the factory test and acceptance of the product.

 

  • Ensure the provision of necessary spare parts during the product warranty period and service life.

 

  • Ensure that experienced engineering and technical personnel are dispatched to the installation site to guide and assist in the entire installation and commissioning work according to the time requirements of the demand party, until the equipment operates normally.

 

  • Before debugging, our technical service personnel will give you a technical explanation in advance, explaining and demonstrating the procedures and methods to be carried out. If there are any problems with the procedures confirmed and approved by our technical service personnel due to incorrect guidance, we will bear full responsibility and be fully responsible for all actions of the on-site service personnel.

 

  • After the equipment is put into normal operation, we guarantee a 12-month quality assurance period and guarantee maintenance within the service life of the equipment. When you operate normally according to the prescribed methods and procedures, if there is any damage caused by product design, material or process quality, we will repair it free of charge. We will bear all the costs of replacing some parts or even updating the product.

Product Certification and Packaging

  • Our product has passed international standard testing. Obtained a series of quality certificates such as CQC, CE, UL, etc.

 

  • On the product packaging, we use foam packaging internally and high-strength shell externally, which is suitable for long-distance transportation

 

  • Our production base is located near ports such as Yiwu, Shanghai, and Ningbo, allowing for timely shipment and quick delivery
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Examples Of Our Collaborative Projects

 

Win trust with quality, maintain relationships with sincerity

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Exhibition of products

Customers can choose based on appearance and conventional relays

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Customer understanding consultation

In order to understand our products and services, we will also provide customers with gifts and product catalogs

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Project identification and communication

Customers trust us and we will provide relay solutions for their confirmation

 

What we use in production

 

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High quality conductive materials

Use high-quality copper and silver contact materials

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Excellent springs

Has higher tensile strength and elongation, and superior mechanical strength

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Insulation material

Using materials with good mechanical strength, thermal stability, electrical insulation performance, and chemical resistance

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packaging

Match different high-strength shell packaging according to different usage environments